Are you considering a professional cleaning service for your home or office? You have to be careful about which company you go with, since some of them will not give you results you would like. As with any kind of professional service, you want to make sure you are getting your money’s worth and are pleased with the results. Here are some red flags to look out for as you try to pick the right professional cleaning service for your needs.
No Reviews or Poor Reviews
It’s always good to know a little bit about any product or service you are getting ahead of time. Before you make that purchase, you can read reviews to see what other people have said about it. This is a great way to avoid disappointment, and it’s wise to do this with maid services as well as anything else.
Once you start looking at customer reviews, you may notice some cleaning companies have no reviews posted or only have negative reviews. Both of those should be red flags to you. A company with no reviews is either hiding bad reviews or is so new that they are not well known yet. There may not be an issue with a new company, but you will be going in blind if you choose them. You simply don’t know what to expect.
No Experience
Of course, you want a cleaning service that will have some experience. You probably don’t want your home to be their first project. Let them iron out some of the problems with their service before they come to your home. When choosing a male cleaner in Philadelphia or a maid service for your workplace in Chicago, see if the company has any work experience.
A company with work experience will be able to provide you with a smoother cleaning process. They will know what they are doing and have the resources they need on hand. If they are inexperienced, they might make foolish mistakes and cost you time and money as they work inefficiently. Be careful about picking the new companies; you would be taking a risk with them.
They Can’t Work with Your Schedule
If a cleaning company cannot accommodate your schedule, they may not be the right one for you. A good cleaning company should be flexible and be able to work with you when it comes to the timing of their visit. Even if a company offers great service and has good reviews, if they are going to inconvenience you when it comes to arrival time, then you may need to look elsewhere. Scheduling issues can be a red flag that means they are difficult to work with, but it can also mean that they are so good that they keep very busy and have trouble fitting you in.
If you know the cleaning service is really good, and you want them to come work at your home, then you may be willing to wait until they are available. It can be worth it to wait a week or two just to get extremely professional service from friendly cleaners who are very busy with many clients.
They Offer Few Details
A company that is transparent and honest will be happy to share details with you and tell you anything you want to know about themselves as a company and their services. They wouldn’t want to keep anything hidden or you because they have nothing to hide and they are proud of the work they do. If they are above board and open, they will want to tell you whatever you wish so that you will want to choose them. They want to close the deal, and they are interested in being honest at all times.
That’s a good cleaning company. A dishonest one will not be transparent. They will hide fees and give you vague promises about what they can do for you. They won’t offer a contract or give you a detailed invoice. They are trying to keep the details hidden from you because they know that if you know everything about them, you will choose someone else. That lack of transparency is definitely a red flag. Be wary of any cleaning service that won’t tell you specifically what their cleaning packages include.
Watch out for them if they won’t give you exact costs over the phone. They may not be able to tell you how much the entire service will cost because they don’t know the size of your home and how long it will take to clean it, but they can tell you their hourly rates and the cost of any cleaning packages you want to know about.
You Get Bad Vibes from Them
Have you ever tried to deal with a company and gotten a bad feeling from them? Maybe you couldn’t pin it down specifically, but you just felt like they were wrong for you. It could be that they were unfriendly or that they took a long time to respond. Whatever the reason, you need to listen to your instincts. If they feel off in some way, then you should probably look elsewhere. If they are not treating you right and you don’t feel confident about choosing them, that’s probably an indication that there will be problems later on. It’s better to be safe than regret your choice later.
They Have No Contract
A contract will protect you from getting bad service and being able to do little about it. If they don’t want to offer you a contract for their services, that is a little suspicious. It is standard practice to offer a contract for professional cleaning services, even if they are cleaning a single room. Ask the company about getting a contract, and if they refuse, then look elsewhere.
These red flags are worth second guessing any company over, so don’t dismiss them lightly. You will be glad you took the time to choose a reliable, trustworthy cleaning service.
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