The development of globalism has fundamentally changed the way people do business. International companies cover more countries and continents every year. They need to be always in touch with their clients to provide services and customer support. But it is not profitable to buy telecom packages from national providers of each country because roaming fees will be charged. From this perspective, one can use the services of IP telephony providers, such as HotTelecom. In our article, we will tell you what a VoIP phone number is and how safe it is.
What is VoIP Communication?
IP communications are voice communications that operate exclusively with the help of an Internet connection. Essentially, VoIP transforms a standard telephone signal into a digital one, which is then sent over a network. Also, VoIP can be used to receive incoming calls, in which case the digital data from the Internet is transformed into an analog signal.
The calls are received through a virtual number, which is not hooked to physical equipment (and to a fixed location). With VoIP solutions in place, you can make calls to any phone (mobile or landline) in any country in the world.
Why Use VoIP Phone Numbers?
At the moment, the main advantage of VoIP phone number (IP-telephony) is the possibility to make relatively cheap (sometimes even free) long-distance and international calls (https://www.ringcentral.com/voip-caller.html). Another benefit that VoIP offers for businesses is the ability to build more efficient communication systems with their international customers. The effectiveness of VoIP (compared to traditional modes of communication) is as follows:
- smart redirection of calls, which means that an incoming call will be forward to a free operator;
- simpler and cheaper implementation (because VoIP systems are built on the existing Internet network);
- the possibility to use different national numbers for voice communication since you can choose any country code and call your customers using their phones;
- free voice communication within the company;
- advanced features for recording conversations and collecting statistics;
- the opportunity to avail of one business number that will cover all services of the company.
Is VoIP Phone Number Service Safe?
Before switching to VoIP services, the question about the safety of such virtue numbers often arises. It is especially important in cases when a company is going to use VoIP phone numbers everywhere, from contacting customers to internal communication.
But you should not worry about using such services because providers of IP telephony are responsible for compliance with strict security standards. Unlike a traditional PBX, which can easily be tapped, VoIP providers encrypt every call so that no intruder can listen in and hack it. The calls are constantly supervised to provide counteraction in the event of a hacker attack. The servers are monitored around the clock and checked by third parties for vulnerabilities.
To sum up, VoIP phone number service is considered much safer than other telecom types since it does not require binding to a specific company (or person) and an address to use it. The connection is always stable, and the voice call quality is consistently high.
