We have already ended 2019 at a good note, now we have entered into another year, 2020 and there are lots of hopes regarding the technological upcoming innovation in the telecom industry. In 2020, we are hoping to see the continuation of the groundwork that was laid back in the previous years. Want to know about those technological capabilities which are ready to be launched this year?
Here we take you through 5 of the most relevant trends for 2020.
1. 5G for fast internet on our mobile phones
Wow! That’s something nice. The Internet has really taken our life and with the time our expectations have also risen. So, here comes 5G. In 2020, most of the operators will offer 5G networks along with some advancement like greater bandwidth, higher user density, low latency, and reliability. Though the technology already exists it is not widely accessible as a service in the market for the users. So, we are really looking forward to this.
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2. A superfast Wi-Fi 6 for better connectivity and faster data transmission
Another technological trend, superfast Wi-Fi 6 will also come that will help us with better connectivity. With their introduction, existing problems like low network performance will become better. The combination of two technologies i.e. 5G and Wi-Fi 6 will be a perfect combination for improving end-to-end connectivity in our home and offices.
3. Artificial Intelligence (AI) and Big Data for improved customer services
Now, this is yet another technological trend that we are hoping for. The telecommunications sector sees AI as a facilitator of spectacular improvements in communications technologies and services. To optimize their operations, operators will be implementing AI to offer better and improved customer services, create smarter network implementations and incubate new companies that can develop more advanced services.
We all know AI makes use of chatbots and virtual assistants to improve customer services and satisfaction. In fact, they also help in detecting fraudulent activity. Not only this, but it is also helping in analyzing large amounts of data collected from multiple sources.
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4. Rich Communication Services will help us all to get more out of texts
Rich Communication Services (RCS) will help us all to get more beyond texts. They will replace the old way of sending and receiving text messages. Well, this service will allow the users to share the images, emojis and much more and that is through an inbuilt messaging app. No, No, you don’t need to sign up or take some kind of subscription to use this service.
5. More focus will be on Digital privacy, cybersecurity, and resilience
Now, telecom operators will be focusing more on digital privacy, cybersecurity, and resilience to safeguard themselves against cybercriminals and other unscrupulous individuals. In 2020, cybersecurity will be helping companies and individuals to be less exposed to risks that could cause great harm later. Now, the companies will be focusing more on offering protection which will come integrated into the new services offered by providers.
So these were some of the technological trends that we are going to come across in 2020. Aren’t you excited?
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